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For claimants: help with your personal injury claim.

If you are the victim of any of the following, please don’t hesitate to contact us. We will be at your service.

  • Medical negligence
  • Unlawful arrest or assault
  • Slip and fall injuries
  • Train accident claims
  • Other public liability claims

What happens next

  1. Tell us what happened Call, send a WhatsApp or fill in the form. Tell us in your own words.
  2. We explain the next steps We tell you which medical assessment your claim needs, and answer your questions.
  3. You see the right expert We book an appointment for you with a specialist from our panel.
  4. The report supports your claim The expert writes a medico-legal report that your attorney can use.

Know your time limits

Claims in South Africa have strict deadlines. If one is missed, the claim can be lost, even when the injury is serious. These are the main limits to be aware of.

6 months

To give notice of a claim against the state

If the claim is against a government department, for example a public hospital or the police, written notice must usually be given within six months of the debt becoming due. This comes from the Institution of Legal Proceedings against certain Organs of State Act 40 of 2002. A court can allow late notice (condonation), but that is not guaranteed.

3 years

For most personal injury claims

Under the Prescription Act 68 of 1969, most claims for damages prescribe after three years. The time starts when you knew, or reasonably could have known, who was responsible and the facts behind the claim. In medical negligence cases, the Constitutional Court has accepted that you may need expert medical advice before you know those facts (Links v MEC for Health, Northern Cape, 2016).

Extra time

For children and people with a mental disability

Prescription does not complete while the injured person is a minor or has a mental or intellectual disability, and they get at least a year after that ends (section 13 of the Prescription Act). Other deadlines, such as notice to the state, may still apply, so ask early.

This is general information, not legal advice. Every case is different: speak to us or your attorney as soon as possible.

Tell us about your matter.

Call, email or send the form. We will come back to you with the right expert and a clear timeline.

A short summary is enough. Please don’t attach or paste medical records here; we’ll send you a secure way to share documents.
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